Helpdesk Technician

Company: TEKsystems
Location: Baltimore
Posted on: November 8, 2024

Job Description:

Top Skills:

• Active Directory
• Ticketing System
• Windows 10
• Microsoft Office Suite
• VPN Support
• VDI Support
• Remote Tool
• Printer Support
• Customer Service Description: This person will be providing phone and remote technical support to users across the country. They will be using a ticketing system to document tickets, which could range from printer, network, and VPN connectivity, to troubleshooting Microsoft Office Suite, virtual desktops, and Windows 10 issues. This individual must also have some VPN support experience, as well as Active Directory support (resetting passwords, unlocking accounts). About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Wheaton-Glenmont , Helpdesk Technician, Professions , Baltimore, Maryland