Product Support Representative

Company: VirtualVocations
Location: Fairfax
Posted on: November 10, 2024

Job Description:

A company is looking for a Product Support Representative 2 to handle customer inquiries about products.

Key Responsibilities

Respond to customer product inquiries via phone, email, or chat
Resolve customer concerns related to installation, operation, maintenance, or compatibility
Document customer information and recurring technical issues to support product quality initiatives

Required Qualifications

Prior customer service experience
Strong interpersonal skills
In-depth technical product knowledge

Keywords: VirtualVocations, Wheaton-Glenmont , Product Support Representative, Other , Fairfax, Maryland

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