Client Experience Coordinator
Company: VirtualVocations
Location: Arlington
Posted on: November 8, 2024
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Job Description:
A company is looking for a Client Experience Coordinator to
manage customer interactions and service requests.
Key Responsibilities
Manage incoming calls, emails, and voicemails, determining priority
and category for service requests
Process emergency management requests and escalate to appropriate
leadership as needed
Provide accurate information and follow-up with customers to ensure
resolution of issues
Required Qualifications
High school diploma or equivalent required; Bachelor's degree
preferred
Ability to type 40 words per minute required
Experience with Microsoft Office suite required
Experience in a service-oriented field interacting with customers
required
Experience with a case management system preferred
Keywords: VirtualVocations, Wheaton-Glenmont , Client Experience Coordinator, Other , Arlington, Maryland
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