Tier II Team Lead
Company: VirtualVocations
Location: Fairfax
Posted on: November 7, 2024
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Job Description:
A company is looking for a Tier II Team Lead to manage technical
support operations.
Key Responsibilities
Investigate and identify computer hardware and software related
problems
Record solutions into a database for other Help Desk
professionals
Redirect issues to appropriate resources as necessary
Qualifications
Associates Degree with 2 - 5 years of relevant experience
Ability to maintain a public trust clearance
Knowledge of current technological issues and advancements
Keywords: VirtualVocations, Wheaton-Glenmont , Tier II Team Lead, Other , Fairfax, Maryland
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