Facilities Associate

Company: EAB (Education Advisory Board)
Location: Washington
Posted on: November 1, 2024

Job Description:

Facilities AssociateLocation: Washington, D.C.Number: 599308Job Category: AdminJob Department: G&AJob Family: FacilitiesJob Type: Full TimeLevel: Entry LevelAt EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.The Real Estate and Ops Support Department is seeking applicants interested in the position of Facilities Associate. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio-visual requests for our conference rooms.Primary Responsibilities:

• Conduct daily office walk-throughs, ensuring every floor is clean, functional, and fully prepped for productive work and meetings.
• Oversee incoming and outgoing mail, manage freight shipments, and coordinate smooth delivery of resources across the team.
• Coordinate building access - assisting with assigning, troubleshooting, and administration of security credentials.
• Be the go-to person for facility-related issues-diagnosing problems, implementing fixes, and improving spaces.
• Schedule, document, and oversee maintenance and repair visits.
• Remain accountable to service tickets, ensuring solutions are implemented in a timely manner.
• Support setup and teardown of furniture, equipment, and audio-visual systems for events.
• Maintain knowledge of building systems, security, and safety protocols.
• Assist with scheduling building amenity reservations.
• Connect with staff to build rapport and understand their needs for excellent service.
• Assist across all Business Solution teams, including Events and Tech Support.Basic Qualifications:
  • Education: High school graduate or GED
  • 1+ year work experience
  • Demonstrated success delivering service both internally and externally
  • Proven multi-tasking skills in a fast-paced environment
  • Demonstrated organizational and detail-oriented approach to work.
  • Experience using Zoom, Outlook, Word, Excel, and familiar with Power Point
  • Ability to lift and/or move up to 50 pounds
  • Capable of standing for long periods of time
  • Positive, polished, poised, and professionalIdeal Qualifications:
    • 1+ year work experience in a technical and/or operational support role
    • Knowledge of principles and practices of basic office management
    • Proven experience in facility maintenance
    • Experience developing organization tactics to meet business goals
    • Experience in event and AV setups
    • Commitment to valuing diversity and contributing to an equitable working environmentCompensation:The anticipated starting salary (base) for this role is $40,000 per year. Actual salary varies due to factors including relevant experience, skills, and location.Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
      • Medical, dental, and vision insurance plans
      • 20+ days of PTO annually
      • 401(k) retirement savings plan with company matching
      • Employee assistance program
      • Wellness programs and gym discounts
      • Paid parental leaveAt EAB, we believe that to fulfill our mission, we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected, and heard.EAB is an Equal Opportunity Employer, making employment decisions based on qualifications, merit, and business need.
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Keywords: EAB (Education Advisory Board), Wheaton-Glenmont , Facilities Associate, Other , Washington, Maryland