Sr EDI Specialist
Company: LabCorp
Location: Baltimore
Posted on: October 10, 2024
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Job Description:
The main responsibility of the Sr. EDI Specialist is to provide
support for the Sales organization. They help obtain new business
and assist in the retention of current customers. They meet with
clients and make recommendations on the best technical solutions to
satisfy their particular requirements, and ensure the proper
implementation of the defined solution. The Sr. EDI Specialist also
helps to expedite post-production support for customers. They
manage the problem resolution process until a solution is
identified and implemented. They also educate the Sales team on key
IT initiatives and product functionality improvements. Job
Duties/Responsibilities
--- - -Liaison between the client and internal/external IT
resources for the implementation and support of the EDI
workflows.
--- - -Build and cultivate strong working relationships with the
clients in order to gain their support and solidify their continued
business.
--- - -Collaborate with various functional groups including sales,
lab operations, senior leadership and third party vendors to
provide client issue resolutions in a timely manner.
--- - -Build strategic partnerships with the sales team to ensure
we are accurately addressing the client needs, building trust with
the client, and delivering exceptional and timely results.
--- - -Use EMR knowledge to overcome implementation challenges to
ensure a smooth roll out and avoid any potential delays.
--- - -Perform analysis of client ordering patterns to offer
electronic recommendations in order to improve efficiencies and
production levels.
--- - -Responsible for communication between the client, internal
sales/IT and third party vendors to ensure successful
resolutions.
--- - -Provide initial and on-going training for various EMR
systems to ensure proper utilization and client satisfaction.
--- - -Install and maintain PC hardware to ensure business
continuity and enhance the efficiency of the lab operations.
--- - -Perform triage and any necessary troubleshooting for client
EDI issues to ensure an expedites resolution.
--- - -Provide recommendations based on their expertise and
escalate to other functional areas when necessary.
--- - -Maintain accurate and complete daily logs for client visits
and travel/expense reporting.
--- - -Schedule daily appointments based on client prioritization
and proximity. Requirements
License/Certification/Education: -
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- Associate's degree preferably in Information Technology, HIM or
health care related field
- Bachelor's degree in HIM or Information Technology is
preferred
- Minimum 4 years of experience in a IT or Healthcare related
field
- Prior experience in a laboratory environment is strongly
preferred
- Proficient with Microsoft Office/365 applications (Word, Excel,
PowerPoint, Access, Teams)
- Experience working with different EMR vendors and/or Labs on
connectivity projects
- Ability to influence decision makers in various departments and
levels of leadership
- Strong communication skills; both written and verbal
- Ability to handle multiple projects simultaneously under minimal
supervisor
- Must have a Valid Driver's License and a clean driving record
- Ability to work variable hours and schedules Pay Range:
-75,000-90,000 Application window: -August 14-September 30th
Benefits: -All job offers will be -based on a candidate's skills
and prior relevant experience, -applicable -degrees/certifications,
-as -well as internal equity and market data. -Regular, full-time
or part-time employees working 20 or more hours per week are
eligible for comprehensive benefits including: Medical, Dental,
Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or
Flexible time off (FTO), Commissions, and Company bonus where
applicable. - For more detailed information, please -click here. -
Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA
employer, Labcorp strives for diversity and inclusion in the
workforce and does not tolerate harassment or discrimination of any
kind. We make employment decisions based on the needs of our
business and the qualifications of the individual and do not
discriminate based upon race, religion, color, national origin,
gender (including pregnancy or other medical conditions/needs),
family or parental status, marital, civil union or domestic
partnership status, sexual orientation, gender identity, gender
expression, personal appearance, age, veteran status, disability,
genetic information, or any other legally protected characteristic.
We encourage all to apply If you are an individual with a
disability who needs assistance using our online tools to search
and apply for jobs, or needs an accommodation, please visit our
-accessibility site -or contact us at -Labcorp Accessibility.
Formore information about how we collect and store your personal
data, please see ourPrivacy Statement.
Keywords: LabCorp, Wheaton-Glenmont , Sr EDI Specialist, Other , Baltimore, Maryland
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