Housing & Resident Life Program Manager

Company: Sugarloaf Mountain Corporation
Location: Washington
Posted on: October 29, 2024

Job Description:

OverviewPeople are our purpose, help us build and deliver an unforgettable employee experience.Base wages PLUS a seasonal loyalty bonus.The Housing & Resident Life Program Manager is a full-time, 10 month (mid-July to mid-May) position that works primarily with our J1 Work & Travel Students who reside in Summit Housing.Come work and play at Seattle's home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.ResponsibilitiesJob duties may include, but are not limited to:

• Housing Preparation and Maintenance: Prepare facilities for resident arrival, including inventory checks, linens, kitchen appliances, and furniture reallocation as needed. Resupply housing needs before residents arrive.
• Participant Support and Communication: Facilitate and assist with the distribution of room keys, replacement keys, housing memos, and notices.
• Rule Enforcement and Monitoring: Conduct move-ins, ensuring the accurate completion of all paperwork and clearly communicating housing rules, policies, and procedures.
• Conflict Resolution: Assist in resolving any resident conflicts through professional, courteous, and solution-minded actions and behaviors.
• Emergency Preparedness and Response: Facilitate and implement emergency plans and communicate with the Summit Security and Snoqualmie Pass Fire Department as needed.
• Others: Plan and implement cultural events for work and travel program participants to foster a sense of community.QualificationsWhat we are looking for:

• Must be willing to work weekends and evenings.
• Technical fluency with Microsoft products (Excel, Word, Outlook, Teams, PowerPoint, Project, etc.) is required; Experience using Concur, UKG, and iCMS or similar HR and Accounting systems are a plus.
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment.
• Demonstrated experience in creating and documenting processes that further employee, student, or guest experience and ensure it is scalable, repeatable, sustainable, culturally competent and safe.Join our team and enjoy The Summit Experience year round!Wage and Benefit Info:The wage range for this position is: from $28.84 to $31.93/Hr.Benefits include: health, dental, vision.Team member will accrue PTO and will earn 2 weeks or more in a 12 month period.All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.
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Keywords: Sugarloaf Mountain Corporation, Wheaton-Glenmont , Housing & Resident Life Program Manager, Executive , Washington, Maryland