YMCA RESTON - MEMBERSHIP DIRECTOR
Company: Ymcadc
Location: Herndon
Posted on: October 19, 2024
Job Description:
12196 Sunset Hills Rd, Reston, VA 20190, USA
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Job DescriptionPosted Friday, September 20, 2024 at 4:00 AMAdvance
your career and make a difference by joining the YMCA of
Metropolitan Washington! The Y is a leading nonprofit organization
dedicated to strengthening community through youth development,
healthy living, and social responsibility. We offer a variety of
programs and services that improve the health and wellbeing of
individuals and families. The Y is a leader in advancing health and
wellbeing initiatives to improve health outcomes for those we
serve. If your next career move includes leaving a legacy, this is
the role for you!The YMCA Fairfax County Reston is currently
seeking a dynamic and experienced Membership Director to lead our
membership department. The Membership Director is responsible for
the recruitment, engagement, and retention of members. This role
includes managing membership operations, developing strategies to
increase membership, and ensuring members have a positive
experience.Exciting Responsibilities You'll Have as the Membership
Director:
- Lead all membership campaigns by coordinating and supervising
handling of all prospect sources and interaction with guests to
achieve the branch's monthly member acquisition and retention
goals.
- Oversee the day-to-day operations of the membership department,
ensuring high-quality member service.
- Train, supervise, and support membership staff, including
hiring, scheduling, and performance evaluations.
- Develop and maintain relationships with members, addressing
concerns and feedback to enhance member satisfaction.
- Collaborate with other departments to promote YMCA programs and
services.
- Plan and execute member engagement events and activities.
- Support the branch membership marketing needs.
- Provide mentorship and development to the membership
team.Qualifications and Skills: We seek a leader with values that
align with the Y's mission:
- Demonstrated the ability to create a member-focused culture and
model relationship building.
- 5 years of relevant experience in membership sales,
acquisition, retention strategy, and operations.
- Proven track record of successful membership growth and
retention.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal skills.
- Proficient in Microsoft Office and membership management
software.
- Ability to work flexible hours, including evenings and
weekends, as needed.Benefits of being a Y Leader: The YMCA offers a
supportive and dynamic work environment that encourages personal
and professional growth. By joining our team, you will have the
opportunity to make a meaningful impact in the community while
enjoying a range of benefits designed to support your overall
well-being. Here are some of the benefits you can enjoy as an
employee:
- Competitive Compensation: Salary range reflects your skill and
experience.
- Medical, Dental, and Vision Insurance: Comprehensive plans to
ensure you and your family can receive the care you need.
- Wellness Programs: Y membership for you and your family to
support your physical and mental health.
- Retirement Plans to Secure your Financial Future: The Y will
contribute 10% of your salary into the Y's retirement savings plan.
You also have the option to make additional contributions to the
Y's 403(b) and ROTH plans.
- Work-Life Balance: Generous vacation, sick leave, and
holidays.
- Training and Development: Access to professional development
programs, workshops, and certifications.
- Inclusive Environment: A commitment to diversity, equity, and
inclusion ensuring all employees feel valued.
- Engaging Work: Meaningful work that makes a positive impact on
the community.
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Keywords: Ymcadc, Wheaton-Glenmont , YMCA RESTON - MEMBERSHIP DIRECTOR, Executive , Herndon, Maryland
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