Knowledge Management Analyst
Company: Disability Solutions
Location: Rockville
Posted on: October 17, 2024
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Job Description:
Job Description Westat is an employee-owned corporation
providing research services to agencies of the U.S. Government, as
well as businesses, foundations, and state and local governments.
Westat's research, technical, and administrative staff of more than
2,000 is located at our headquarters in Rockville, Maryland, near
Washington, DC.Westat is committed to building a diverse workforce
and a culture of inclusivity, belonging and equity for all. We
believe that our greatest strength draws on the different
backgrounds, cultures, perspectives and experiences of our
employees.Job Summary:Westat is seeking a highly organized and
detail-oriented knowledge management professional to join its
Proposal Strategy and Operations team. Responsibilities include
writing, editing, tracking, and maintaining quality and consistency
of corporate information assets, specifically project descriptions
and similar experience reports for proposals. The position requires
a combination of writing, editing, records management, and business
development database systems user support and training.A hybrid
work arrangement with 1-2 days on-site at a Westat office location
is preferred, remote work arrangements will be considered.Job
Responsibilities:--- Performs a range of knowledge management tasks
that support Westat's business development and proposal efforts.---
Maintain and grow corporate business development information
assets, content library, and capabilities taxonomy.--- Write and
edit corporate project descriptions for internal communication and
proposals that are responsive to relevant experience and past
performance RFP requirements.--- Work with business development
staff and subject matter experts to create content needed to
respond to relevant experience and past performance sections of
proposals.--- Provide support to staff in the development and
updating of staff resumes, working with staff to ensure annual
resume updates, and providing support when tailored resumes are
required for proposals, marketing, or other needs.--- Provide
support in the writing of proposal boilerplate, including securing
approvals from content owners, managing boilerplate library, and
responding to requests for reusable proposal content.--- Serve as a
resource on available content to proposal teams, responding to
requests about creating, updating, and finalizing content and
assisting users with locating content.--- Analyze and strategize
improvements to processes and systems.--- Maintain and update the
knowledge databases that store resumes, project descriptions, and
corporate and staff capabilities taxonomy, working with IT staff
who provide technical design and support.--- Train new and existing
users of content database systems to create and update content and
provide day-to-day user support.--- Assess and implement AI
solutions for content development, information management, and
process improvement.--- Manage multiple tasks with sometimes quick
turnaround deadlines.Basic Qualifications:--- A bachelor's degree
and a minimum of 8 years of knowledge management or proposal
content classification experience.--- Writing, editing, and quality
control skills with the ability to learn and consistently apply
style guidelines is essential, familiarity with APA style.---
Experience with MS Office/Office 365, virtual platforms (MS Teams,
Zoom etc.), and collaboration platforms (SharePoint, Box
etc.)Preferred Qualifications:--- Experience in business
development, including proposal preparation, past performance
reporting.--- Experience working in federal government contracting.
--- Experience in large-scale document management; specialized
trainings or certifications--- Experience with business development
taxonomies and content library management.Other Required
Qualifications:--- Demonstrated communication skills.---
Collaboration with teams, managers and/or clients.--- Organization
skills, including time management ability.--- Detail
oriented.Westat offers a well-rounded and comprehensive benefits
program focused on wellness and work/life balance. Subject to plan
requirements, employees may participate in:
Keywords: Disability Solutions, Wheaton-Glenmont , Knowledge Management Analyst, Executive , Rockville, Maryland
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